Delivery Policy

Delivery Policy

We’ll tell you when we expect to deliver your goods.
In the unlikely event the delivery date slips we’ll keep you informed.
We’ll arrange delivery details to suit you.
We only Ship to the UK and Ireland.

1. Payment

Payment will not be taken from the consumers Credit/Debit card until all goods ordered are in stock ready for dispatch. The contract will be deemed as active once payment has been received by the company. 

2. Dispatch

The consumer will be given an estimated date of dispatch when placing orders. If these dates are exceeded, the company will endeavour to keep the consumer informed of the delay and an expected new delivery date. For progress updates on phone or store orders, customers are welcome to contact our customer services team:
Customers ordering online should update their account(s), as online accounts are self-managed. Should you have any issues doing this, please feel free to contact customer services for assistance.

3. Delivery

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the consumer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the consumer upon delivery of such goods to the consumer.

All orders are shipped via DPD

Return Address:

All returns will be organised with us and the Courier, This is a delivery address only.